Lobster Clasps

Return Policy

We accept returns within 7 days of delivery.Items must be unused, in their original condition, and in the original packaging.

Custom-made or modified items are non-returnable.

Once the returned item has been inspected, a refund will be issued within 5–10 business days.

Return shipping costs are the responsibility of the customer. Original shipping fees are non-refundable.

Exchanges are only accepted in case of defective or incorrect items.

Shipping Information

We ship all orders within Switzerland via Swiss Post.

Orders are processed within 1–2 business days.Estimated delivery time is 1–3 business days.

All shipments are tracked and insured according to the order value.

Shipping cost is CHF 10 Free shipping is available for orders above CHF 200.